Job Title: Technical Project Manager

Reports To: Director of PMO & IT

Job Type: Full-Time, Exempt

Location: Rochester, NY

Summary:

Reporting to the Director of PMO & IT Operations, the Technical Project Manager is accountable for planning, leading and ultimately delivering the specified outcomes and requirements of all assigned projects, for internal or external customers, on time and on budget.

Additionally, this role will be required to be the primary point of contact for an assigned major account with an emphasis on managing project and change related work with that account.

Project Management Responsibilities include the following, but are not limited to:

• Manage an assigned set of technical projects utilizing both internal and external resources. This includes leading team members, directing work, assigning tasks, regular reporting, and accountability for risk/issue mitigation.
• Communicate with internal and external customers, vendors, and community stakeholders to manage expectations and facilitate desired outcomes.
• Manage relationships with all stakeholders and participants within their projects.
• Ensure all assigned project requirements and objectives are properly gathered, reviewed\approved and documented prior to project start. This may include signed contractual agreements, SOW(s) and regulatory compliance documentation in addition to standard requirements templates.
• Identify potential risks and\or issues and develop appropriate mitigations and\or solutions.
• Participate in PMO practices, reviews, and operational sessions as required.
• Assist in creating and updating processes and templates for and with the Project Management team.

Additional Relationship Management Responsibility:

• Management of an assigned Strategic Account, working with the account team to ensure that all their projects have been identified, start and end dates are agreed, and that scope and needs (requirements) are well understood and communicated back into the GRRHIO teams.

Job Requirements:

• 5-7 years of progressive experience as a project manager preferably with formal PMP and\or Lean Six Sigma certification or training
• Background in Healthcare; Health Informatics or related field preferred
• Knowledge and experience in cross-functional project management methods and techniques. Experience with both agile and waterfall project\SDLC methodologies desired
• Ability to gather requirements from a variety of business and technical users and strong relationship management skills are essential.
• Strong work ethic, self-motivation will be necessary for success in this role.
• Ability to function in a hybrid work environment with experience managing projects using remote work techniques and technology required.
• Understanding of HL7, CCD and FHIR data standards is desired.
• Familiarity with Jira and Salesforce is beneficial.
• Bachelor’s Degree required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally move up to 10 pounds.

Risk Designation:

Medium Risk. Employee has limited access to PHI, PII, company-confidential, or financial information without any ability to make changes to these data types.

Network Assignment:

Alternate. Limited network access to systems containing PHI - Admin, Community Services, Finance, Legal, Travel

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is a hybrid role, there is a requirement to be onsite.

The noise level in the work environment is usually moderate.

Rochester RHIO is a Qualified Entity of the Statewide Health Information Network of New York (SHIN-NY) and was founded in 2006. You can learn more at https://rochesterrhio.org. Rochester RHIO is an equal opportunity employer, and we celebrate diversity at our organization.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Education:

• Bachelor's (Required)

Experience:

• Healthcare IT: 1 year (Preferred)
• Project management: 5 years (Required)

Work Location: Multiple locations